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Taylor’s University collaborated with USA’s career aggregator, Talent Basket, to provide students with opportunities to gain practical experience through innovative global virtual internships and student mentorship programmes in the Hospitality and Tourism industry to prepare them for the digital workforce with a global mindset. As digital consumer adoption exceeds its 2025 forecast, various industries and its workforce are progressively transitioning into a digital-based environment to gain competitive advantage in the market. With technology being a key disruptor, the demand for candidates who are technology-savvy is also becoming prevalent across all sectors.


According to Randstad Workmonitor Research, 89% of Malaysians need to upskill to reap the benefits and opportunities that come with technological advancements and new innovations. In fact, 76% of respondents are investing to learn more about digitalization to guarantee employability. The collaboration provides Taylor’s University students from the School of Hospitality, Tourism and Events (SHTE) the access to technology-focused global internships opportunities for a duration of 15 to 24 weeks through Talent Basket. This company have partner with big farms such as Forte Hotel Group, Guam Visitors Bureau, Premier Destinations Maldives and GoodPlace Sustainable Tourism Factory.


“After having excelled using technology to teach our local and international students, we are now raising the bar by making it possible for our students to intern with top companies around the globe, by leveraging on technology. Our students can now work online from any location with top companies from around the globe; quite the same way more employees in companies are beginning to do. Post pandemic, we believe this partnership with Talent Basket will enable our students to not only gain independent, self-directed working skills, but also international work experience,” said Professor Dr. Pradeep Nair, Taylor’s University Deputy Vice Chancellor and Chief Academic Officer.


Committed to developing talents of the right calibre for the skilled workforce, Taylor’s students will also be mentored by Talent Basket coaches to ensure that the talents are achieving the expectations and project milestones of the employers, and their own learning objectives. "We are excited to bring on Taylor’s University as our academic partner into our tourism workforce ecosystem, and the strategic partnership with Taylor’s University has introduced an innovative and scalable model for global tourism for internships. It helps students to find more opportunities and gain internship credits. It also addresses the talent shortage needs of small to medium size travel companies for digital business growth by leveraging youth innovation; while doing all by minimizing the internship administration headache for the education institutions,” said Jason Lin, Founder and Chief Talent of Talent Basket.


The establishment of this partnership was made possible with the help of PATA Malaysia Taylor’s Student Chapter (PATA-MTSC) who initiated their first contact with Talent Basket at PATA Travel Mart 2019 in Nur-Sultan, Kazakhstan. The Founder and Chief Talent of Talent Basket has offered several students from PATA-MTSC with the available internship opportunities on this on-demand platform. “The collaboration between Talent Basket and Taylor’s University will definitely provide a beneficial and eye-opening experience for the Taylor’s students. They get to gain global internship opportunities and digital training from Talent Basket which helps them acquire on-demand skills that the industry requires and further improve the students’ career prospects,” said Caryn Low, the former Chairperson of PATA-MTSC.


Taylor’s University had invested millions into technology to create Borderless Learning embedded into our education to rise up to the challenge and adjust its teaching and learning model by embracing a holistic and innovative education system to enable a continuous learning experience during these pandemic times. Even without face to face practical classes on site, Taylor’s Culinary Institute did not stop to conduct classes via online using special high-definition camera and online platforms for students to learn within the safety of their own home. The Star Newspaper has published these innovations.


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On 6th February 2021, Diploma in Event Management students, batch 14 and 15 organized their Event Project entitled The Zodiac Killer under the guidance of Ms. Ng Wai Yee. As part of their Event Project module, the students are required to plan and organize a recreational event. The students came up with the idea of a virtual escape room where participants will collect clues and solve puzzles through different social media and online platforms. The participants should choose 1 of the 12 Zodiac signs as their main idea and storyline for the event. Similar to the concept of an escape room, participants are given a time limit to solve the puzzle and escape the room.


The objective of this concept was to create an event where people can enjoy from the comfort of their home whilst staying safe and to share general knowledge on the 12 Horoscope Zodiac through using this game in a virtual platform. The event had 3 sessions with a maximum capacity of 11 teams per session. There was a total of 120 participants who participated in this online event. The students also managed to get 1 sponsor, Printcious. The winners walked away with cash prizes and vouchers sponsored by the sponsor. Despite the tight timeline, the students had a good learning experience and gained new insights in planning and organizing an online event. The participants also had an enjoyable time.

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