"Housekeeping Inventory" can be described as the stocks of purchased operating supplies, equipment and other items held for future use in housekeeping operations. Linen inventory, staff uniform and guest amenities are among the housekeeper’s major responsibilities. Well, to get more insight and details on this, we were glad to have Ms. Lee Lay Bee, Freelance Housekeeping Consultant as part of the Expert Sharing Series to deliver a talk on Housekeeping Inventory Management.
Ms. Lay Bee brings with her a vast experience in Rooms Division of the Hotel, in particular the Operations and Management of the Housekeeping Department. The professional industry experiences that she has previously been appointed for the role of Floor Supervisor with Hilton Group of hotels at France and Assistant Executive Housekeeper with Concorde Hotel at Malaysia. The strong industry professionalism furnished solid expertise on teaching as Rooms Division Lecturer with Taylor's University. The credentials further endorsed her as Certified Trainer for Vocational Training Officer (VTO), ASEAN Trainer for Housekeeping Division, Advisory Panel for Association of Housekeeping Expertise Malaysia, National Occupational Skill Standards and DHS Hospitality Academy.
During the session, Ms. Lay Bee shared her extensive experience and knowledge on housekeeping inventory, namely the importance of housekeeping inventory control, procedures in conducting inventories, inventory control techniques and par stock level. It is very essential to have proper organization, systems and inventory control to overcome unnecessary loss and waste.
Students from Bachelor of International Hospitality Management (Hons) programme under the Room Division Management module thoroughly enjoyed and learned from the sharing session and discussion with Ms. Lay Bee, who patiently answered all their queries and shared thoughts on housekeeping inventories and operations.