Webinar on COVID-19: Managing Quality Assurance in Hospitality Industry


The School of Hospitality, Tourism and Events, Faculty of Social Sciences and Leisure Management, Taylor's University organized a virtual panel discussion on “COVID-19: Managing Quality Assurance in the Hospitality Industry – Perspectives from Academia and Industry (A.I.)" on 29th March 2020.


The invited Panelists were:-


  • Prof Maria Christina G. Aquino, Executive Director, Linkages and Standards, Lyceum of the Philippines University, Manila

  • Dr. Joaquim Dias Soeiro, Head of School, School of Hospitality, Tourism and Events, Faculty of Social Sciences & Leisure Management, Taylor's University, Malaysia

  • Mr. Mason Tang, General Manager, The Waterfront Hotel, Sarawak, Malaysia

  • Ms. Stefanie Ting, Public Relation Manager, The Waterfront Hotel, Sarawak, Malaysia


The session was moderated by Assoc. Prof. Dr. Kandappan Balasubramanian, Associate Professor from School of Hospitality, Tourism and Events. The panel discussion was attended by educators and students from 3 countries (Malaysia, India and Philippines) as well as 50 of our Master of International Hospitality Management (MIHM) students.